If you are looking to sell your home you better check your broadband speed. New research has revealed the value of a good broadband connection adds to a property. Poor internet could knock a shocking £38,902 off your house value
We guarantee minimum upload and download speeds meaning if you’re not getting the speeds as advertised, we’ll automatically move you onto a faster package.
Yes, if your home business follows the criteria for the scheme you will be able to claim a voucher to help fund your fibre installation.
Our standard contracts are 12 months and payment is taken 14 days from the date of invoice using direct debit.
Superfast fibre broadband is speed limited and does not actually involve running fibre to your premises. We supply a full fibre solution which has theoretical speeds of up to 900 Mbps. If you have a gigabit voucher, we can install your service free of charge.
The Broadband upgrade voucher is only redeemable against a new ly provided fibre connection to your premises. It is not possible to use the voucher for any other means such as cancellation charges or monthly rental charges.
It may be possible to have properties added to the network and we will consider each opportunity under its own circumstances. If you are interested in getting added to the network, or want us to consider a new city or town for our network, please do register your interest with us. We will be sure to take all interest in the network into consideration when planning new areas to connect!
There are multiple factors that could impact the forecasted completion date. Bringing our fibre network to your community is a large construction project and requires participation and support of numerous stakeholders including contractors, highways authorities and landowners/landlords. Another major factor of our build is the right working conditions, which are largely dependent on the weather! So whilst we can’t always predict every issue that may arise, we will to take this into consideration when providing expected completion dates and will make sure that your service provider is aware of any potential delays as they arise.
To manage disruption and build swiftly, we use a range of construction methods including using existing underground ducting or overhead poles. On occasion we do need to do some construction work in certain parts of the build, which will require digging in the street to lay our fibre cabling. Making sure we can connect you quickly, with as little disruption as possible, is our top priority. On most occasions we are able to complete the works without any construction work, so you may not even notice us in the area. On the occasion that we complete construction works, we will keep all businesses and residents up to date about works and timeframes.